Week 03 « Designing Dublin: Learning to Learn

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Week 3 – Learning about Processes

Thursday, September 30th, 2010

Paul Natorp and Kristin Birkeland, two Scandinavian ‘process’ guru’s joined us for a skype lecture about processes. Paul and Kristin, along with their team of KaosPilot students, collaborated with the Designing Dublin 1.0 team in the 3rd week of the Clongriffin project. With their help, the team descended on Clongriffin with structured and well-considered methods of taking the residents on a journey to gain new insights. With Designing Dublin 2.0 Love the City, Paul and Kristin will be back in week 5 to drive the processes and push the team members to new reflections and insights.

They began by explaining what a process was: a way of meeting and engaging people. Kristin described it as a journey where you know where you want to get to but don’t know how to get there! By practicing the quality of listening, the team will develop an awareness of choosing where the conversation goes, and focusing on how to be taken to new places. A process leads to new insights, new relationships and builds capacity. Paul and Kristin emphasized the importance of having a clearly defined goal. “You will find what you are looking for always. So, be sure of what you are looking for” Kristin. When structuring a process, you have to consider:

1.     The desired outcome – What do we want to get to?

2.     Interaction – How can we engage people?

3.     Organisation – How do we make all of this happen?

Week 3 – Creating a Stakeholder Matrix

Wednesday, September 29th, 2010

Using the information in the Love the City book as a platform, we have begun mapping the infinite stakeholders in the City, under the categories of people, enterprise, organisations and management. In each category, we brainstormed ‘types’, for example, under enterprise a ‘type’ would be culture. This then stimulated the team to think of key stakeholders under each type, to get as broad and varied a list in as short a time as possible. This framework allows for the vital, the random, and overlaps. It pulls the City apart and allows us understand it’s every component. The purpose of compiling this list is to find out, from key perspectives, why aren’t people coming into the City?

The next step after compiling key stakeholders is to develop groupings of stakeholders and specific questions we would like them to answer.

Week 3 – Love the City Book Review

Monday, September 27th, 2010

After two exciting weeks of listening to perspectives on the City, gathering inspiration and finally trying out an idea in a day, the hard work now begins for the new team!! Members of the Designing Dublin 1.0 team presented sections from the Love the City book in the morning, giving insights into the methodologies used and outcomes produced. This gave the team an understanding of where the project came from and the tools and methodologies they would be building on over the coming months.

The presentation was followed by an afternoon of immersion into Love the City book, with a round table discussion of the work that was done, drawing information and insights with an eye to the next stage: compiling a list of stakeholders.